Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Social Media Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The company said the updated approach better aligns with other platforms.
It has advised users to review their products and manually change the size when needed, causing user dissatisfaction.
Size Classification Changes
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices following member complaints.
